The terms of this clause apply where you select to have your goods delivered to a specified address.
The delivery address must be an address within New Zealand and cannot be a PO Box or a freight forwarding location.
On our acceptance of your Order, your Order will be dispatched to you to your specified delivery address generally within 10 business days of the date you placed your Order.
If you Order large or bulky items, we will contact you by telephone or email to arrange with you a suitable time for delivery.
International recipients are responsible for all charges and tariffs, and international orders are not eligible for return.
You will be required to be available in person to accept all deliveries.
If you wish to change the delivery date or delivery address you must let info@hairart.co.nz know at least 48 hours prior to the dispatch of your Order.
We will use our best endeavours to deliver your Order within any stated timeframes for dispatch; however we do not warrant that these timeframes will always be met, as many factors may affect these timeframes.
You must advise at the time you place your Order via the website, or later when you discuss delivery with us, of any difficulties that may be involved in the delivery (such as remote rural locations, restricted access, stairs or narrow entries). If you do not state the situation correctly and on arrival the delivery contractor deems it to be a difficult location you will be liable for any extra charges including redelivery fees and the cost of an extra person to assist.
We cannot accept responsibility for delivery failures or delays by our third party delivery contractor.
